Wellhead Lane

In-charge  : Ms Sharon Michelle Edney

Phone :  (01373) 303248

Address  : 16 Wellhead Lane, Westbury, Wiltshire, BA13 3PW

Wellhead Lane is a specialized care home located in Westbury, catering to individuals with learning disabilities and autism. With a capacity to accommodate 5 residents, this service was evaluated by the Care Quality Commission (CQC) through planned checks conducted on December 7 and 13, 2023. The assessment focused on the safety, caring nature, and responsiveness of the service.

Ratings Summary: The CQC rated Wellhead Lane as 'Good' across the evaluated areas, indicating a robust performance in ensuring safety, providing caring support, and meeting the specific needs of the residents.

Care Quality and Resident Experience:

Residents at Wellhead Lane feel safe and well-supported by staff who are familiar with how to manage risks effectively and maintain a safe environment. The residents expressed confidence in the staff’s ability to protect them from danger, underscoring the home's commitment to safety.

Environment and Activities:

The care home supports resident autonomy, allowing individuals to engage in activities independently if they choose. Residents also enjoy the opportunity to spend time with family and friends, which is facilitated by the home, demonstrating its commitment to maintaining important personal relationships and enhancing the quality of life for its residents.

Safety and Health Management:

The facility is staffed adequately to meet the needs of the residents, with effective risk management practices in place to ensure a secure living environment. This includes tailored risk assessments and protocols to address potential safety issues, ensuring that residents are protected from harm.

Leadership and Community Links:

While the report does not provide extensive details on leadership, the overall positive outcomes and feedback suggest that the service is well-managed. The involvement of families in care planning indicates good communication and cooperation between the home and the residents' families, enhancing personalized care.

Governance and Sustainability:

The report highlights that the care provided at Wellhead Lane is person-centered, with staff showing a clear understanding of individual preferences and needs. This approach is crucial in a setting catering to individuals with learning disabilities and autism, as it ensures that care strategies are effectively tailored to each resident.

Conclusion: Wellhead Lane has demonstrated a commendable level of care, successfully creating a safe, caring, and responsive environment for its residents. The ‘Good’ ratings across all key areas reflect the home’s dedication to maintaining high standards in specialized residential care. By continuing to focus on individualized care and robust safety protocols, Wellhead Lane is well-positioned to sustain and possibly enhance its service quality in the future.