Warmere Court

In-charge  : Mrs Mary Ann Latter

Phone : (01243) 551827

Address  : Downview Way, Yapton, Arundel, West Sussex, BN18 0HN

Warmere Court, managed by Shaw Healthcare Limited, provides nursing and personal care for up to 40 individuals with varying needs including age-related frailty and dementia. Following previous inspections that identified regulatory breaches, significant improvements have been noted in the latest assessment, indicating compliance with necessary care standards. The facility now operates within the required regulations, enhancing both the safety and governance of the home.

Ratings Summary: This latest assessment marks a significant turnaround for Warmere Court, with previous breaches of regulations regarding Safe care and treatment and Good governance now resolved. These improvements reflect a substantial enhancement in service quality and operational oversight at the facility.

Care Quality and Resident Experience:

Residents at Warmere Court have expressed satisfaction with the level of care and support they receive, noting particularly that the environment is safe and homely. The facility’s engagement with residents about their care plans and their ability to raise concerns showcases a responsive and person-centered approach. Residents feel well-supported by competent staff, who ensure that care delivery aligns with individual care plans and health requirements. The availability of necessary equipment, prompt response to call bells, and meticulous housekeeping further contribute to a living environment that respects and enhances residents’ dignity and independence, providing a supportive setting for both physical and emotional well-being.

Environment and Activities:

Warmere Court offers a nurturing and secure environment tailored to the needs of its residents, including those with dementia. The facility provides sensory experiences that stimulate residents, contributing to their overall well-being. Accessibility features like hoists, mobility aids, and pressure-relieving mattresses are well-maintained, ensuring safety and comfort. The clean and odor-free environment, combined with the availability of personal spaces that are kept tidy, reflects the home’s commitment to high standards of cleanliness and organization. Such an environment not only supports the physical health of the residents but also enhances their quality of life by fostering a sense of well-being and contentment.

Safety and Health Management:

Significant improvements in safety and health management at Warmere Court have rectified previous regulatory breaches, establishing robust systems to safeguard residents from abuse or harm. Comprehensive audits regularly monitor the safety of the environment, and any identified concerns are promptly addressed. The home’s staff are well-trained in safeguarding procedures and deliver care that minimizes risks while respecting residents’ independence. Medication management protocols are rigorously followed, with trained staff ensuring that medicines are safely ordered, stored, administered, and disposed of. These measures demonstrate the home’s commitment to providing a secure environment where residents can receive care without compromising their safety or rights.

Leadership and Community Links:

The leadership at Warmere Court has successfully implemented a learning culture that emphasizes continuous improvement and reflective practice. This approach has led to the resolution of previous compliance issues and fostered an environment where staff and residents actively participate in enhancing service quality. The management’s openness to feedback and their proactive engagement in staff training and development underscore a commitment to good governance and effective operational oversight. Such leadership not only enhances the quality of care provided but also strengthens the home’s ties with the community, ensuring that residents receive support that is both inclusive and attuned to their individual needs and preferences.

Conclusion: Warmere Court has made commendable progress in addressing previous shortcomings, now providing a high standard of care within a safe, responsive, and well-governed environment. The improvements in regulatory compliance, coupled with positive resident feedback and a dedicated management team, underscore the home’s dedication to upholding the dignity and well-being of its residents. This transformation reflects Warmere Court’s commitment to excellence in residential care, making it a reputable and trustworthy facility for individuals requiring nursing and personal care.