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Orchard House: Commitment to Quality Care

Writer's picture: Tony ThiruTony Thiru

Call : (01604) 864466 Address : Ashton Road, Hartwell, Northampton, Northamptonshire, NN7 2EY


Orchard House, operated by the Active Care Group, is a neurological rehabilitation center providing specialist community-based transitional rehabilitation for up to 11 people with brain and spinal injuries, stroke, minimally conscious states, and various progressive neurological conditions.

 
CQC Ratings: Orchard House has achieved an 'Outstanding' overall rating from the Care Quality Commission (CQC). The service is rated 'Outstanding' for being well-led and 'Good' for safety. This exemplary rating underscores the home’s commitment to providing exceptional, individualized care.

Care Quality and Resident Experience:

Orchard House excels in offering compassionate, person-centered care. The staff at Orchard House are praised for their deep understanding of residents' needs and their ability to provide empathetic, respectful, and individualized support. The home’s focus on empowering residents to achieve their goals and live fulfilling lives is a testament to its exceptional care quality.


Environment and Activities:

Orchard House provides a stimulating and supportive environment with a variety of activities tailored to residents' interests and needs. The home fosters a sense of community and belonging, encouraging residents to participate in both in-house and community-based activities that enhance their quality of life.


Safety and Health Management:

Safety and health management are top priorities at Orchard House. The facility implements rigorous safety measures and health management practices, including regular audits and checks on care delivery, health, and infection prevention. This comprehensive approach ensures the overall safety and well-being of residents.


Leadership and Community Links:

Orchard House benefits from exemplary leadership, with the registered manager fostering a culture of continuous improvement and quality care. The management team is dedicated to supporting staff and maintaining strong links with families, healthcare professionals, and the community, ensuring a holistic approach to care.

Comment from Fulcrum Care Senior Consultant: Orchard House is an outstanding example of compassionate, person-centered care. The facility’s dedication to individualized support and exceptional leadership creates a nurturing environment that significantly enhances residents' quality of life. At Fulcrum Care, we are inspired by Orchard House's commitment to excellence and are dedicated to supporting similar care homes in achieving and maintaining high standards.

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